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City Offers Paperless Billing to Taxpayers

One more small step into the digital age for city government.

Peabody taxpayers have had the option of paying their city taxes via credit card for a while now, but starting Oct. 1, they'll be able to cut out the paper trail entirely.

Mayor Ted Bettencourt's office announced this week that residents will be able to sign up for paperless billing on the city's website for real estate, personal property, excise, water and sewer taxes.

It will be just like the options you probably have for most other bills you pay these days -- you will be able to access payment histories, schedule direct debit and credit card payments using a smartphone, link multiple bills to one username and receive email notifications when statements are ready to be viewed and paid.

There's no registration required to enroll and all payments are 100 percent secure, according to the city.

“We continue to leverage technology to streamline the way city government operates and make it more efficient for taxpayers,” Bettencourt said. “Paperless billing will not take the sting out of paying taxes but at least we can simplify and speed up the process. Paperless billing will also greatly reduce paper waste, which helps protect the environment and cut operating costs.”

To enroll in paperless billing, all you have to do is go to the city’s website, click on “Enroll Now” and then enter the enrollment information found on your tax bill.

mike t September 20, 2012 at 03:15 PM
If this is less costly to the city then why is the city charging for this service? Seems to me we should be able to pay by credit card without a fee if we are saving the city money on administrative costs. Fee schedule from UniPay Credit/Debit Card MasterCard Credit and Debit, Visa Credit and Discover- See Scale Below VISA Debit – Flat Rate of $3.95 **Please Note: Visa is accepted for Real Estate, Personal Property & Excise Payments Only Scale Based on Purchase Price From To Fee Amount $ 1.00 $ 99.99 $ 2.50 $ 100.00 $ 199.99 $ 5.00 $ 200.00 $ 399.99 $ 10.00 $ 400.00 $ 699.99 $ 17.50 $ 700.00 $ 1,099.99 $ 27.50 $ 1,100.00 $ 1,599.99 $ 40.00 $ 1,600.00 $ 2,299.99 $ 57.50 $ 2,300.00 $ 3,099.99 $ 77.50 $ 3,100.00 $ 3,999.99 $ 100.00 $ 4,000.00 $ 4,999.99 $ 125.00 $ 5,000.00 $ 6,099.99 $ 152.50 $ 6,100.00 $ 7,299.99 $ 182.50 $ 7,300.00 $ 8,599.99 $ 215.00 $ 8,600.00 $ 9,999.99 $ 250.00 $ 10,000.00 $ 11,999.99 $ 300.00 $ 12,000.00 $ 14,999.99 $ 375.00 $ 15,000.00 $ 19,999.99 $ 500.00 $ 20,000.00 $ 24,999.99 $ 625.00 $ 25,000.00 $ 29,999.99 $ 750.00 $ 30,000.00 $ 34,999.99 $ 875.00 $ 35,000.00 $ 39,999.99 $ 1,000.00 I will just pay by mail or in person thank you!
John Castelluccio (Editor) September 20, 2012 at 05:22 PM
Mike, that's a good point you raise. Just to clarify for readers, the city does say, however, it is not profiting from those fees. Under Payment and Processing Fees, the fine print states those fees go directly to the electronic payment processor handling the system for the city.

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